Everything you love deserves to last. Here's how to keep your Veloura pieces looking and feeling their very best — always.
Skincare
Store It Right
Keep your skincare in a cool, dry place away from direct sunlight. Heat and humidity can affect the potency of active ingredients.
Clean Hands Always
Always use clean, dry hands or a spatula when handling products. This keeps your formulas fresh and contamination-free.
Check the Expiry
Look for the open-jar symbol on your packaging. Once opened, most products are best used within 6–12 months for full efficacy.
Less Is More
A little goes a long way with our concentrated formulas. Use small amounts and layer gently for the best results.
Jewellery
Polish Gently
Use a soft, lint-free cloth to restore shine. Avoid abrasive materials that can scratch delicate surfaces or plating.
Keep It Dry
Remove jewellery before swimming, bathing, or exercising. Moisture, chlorine, and salt can dull metals and loosen stones over time.
Store Separately
Store each piece individually in a soft pouch or box to prevent scratching. Keep away from perfumes and harsh chemicals.
Put It On Last
Wear your jewellery after applying makeup, fragrance, and skincare. This protects the finish and keeps your pieces gleaming longer.
Packaging & Sustainability
Recycle With Us
Our outer packaging is made from recycled or recyclable materials. Please flatten boxes and remove inserts before recycling.
Reuse & Repurpose
Our boxes and pouches are designed to be reused. Store keepsakes, jewellery, or small items in them long after your order arrives.
Our Commitment
We're continuously working to reduce our packaging footprint. Every choice we make is with you and the planet in mind.
Have a question about caring for a specific product? We’re always here. Reach out to us at any time — we’d love to help you make the most of every Veloura piece. 🤍